FAQ's
Frequently asked questions
Q: Do I need to do anything special to take Care of my equipment?
In short, Yes. The following should help you keep your equipment in the condition it arrived:
Butterfly Swords or Bart Jam Dao
All steel will be subject to corrosion regardless of the quality so you should follow these guidance points:
1) Swords should never be stored in a wet or humid environment (Shed, Garage or boot of the car for example) for any extended period of time. Never store your Swords in direct sunlight.
2) Your fingers give off chemicals that begin the corrosion process so your swords should be cleaned regularly with rubbing alcohol. We recommend that you apply non acid wax such as Renaissance rubbing wax to your swords regularly and strip completely and re apply periodically.
Long Poles or Luk Dim Boon Kwan
Our Equilibrium poles are supplied in a very natural condition, the protective coating that has been applied is three coats of Danish Oil. This means that the poles need to be stored in temperate conditions. Poles should never be stored in a wet or humid environment (Shed, Garage or boot of the car for example) for any extended period of time. Never store your Pole in direct sunlight. Danish Oil will need to be re applied periodically and this can be done simply with a lint free cloth. It is possible to apply varnish to the pole for further protection but this would not be my choice of finish on such a beautiful hand made pole.
Q: Do you give trade or club discounts?
Discounts on most products are available after you have been vetted by us and recognised as a Club or Trade customer. In the first instance please email us with the following:
Club / Company name
Website address and Contact Number
Details of the equipment and quantity you are interested in.
Please note that we do not supply free samples and reductions are based on order quantity so single items will be at full price.
Q: Why are some prices more expensive when I convert the price to GBP compared to the same equipment being sold abroad?
In fact its not, we do our best to make the price of buying equipment direct from us in the UK the same or at least comparable to those abroad. If you are simply converting a price directly from another currency directly into Pounds and comparing the two then this does not give a true reflection of what the item will cost you from abroad. The two elements that some people can neglect to include when comparing prices are:
The Import Duty/VAT - This is approximately 27% of the combined purchase and shipping costs. This charge is made by the carrier delivering the goods to you (DHL, TNT, Interlink etc...) and they will normally ask you to pay this amount upon delivery of the goods.
The shipping costs - Always include the shipping costs with both prices when making a comparison, the shipping costs from abroad are likely to be much higher as the goods are travelling further.
Example comparison of a three section wall bag shipped from the US:
US Price $49.99
Shipping cost $38.55
Price that you will pay to the supplier converted to pounds £52.90
Import duty @ 27% (Payable on delivery in the UK) £14.28
Total price you would pay direct from abroad £67.18
Wing Chun World price including shipping £47.94
So as highlighted in the above example it would actually be £19.00 cheaper to purchase the bag through Wing Chun World in the UK.
Please note that the above is a random example only and does not indicate that exactly the same saving can be made from all suppliers. Comparisons sould only be made against exactly the same products with the same manufacturer part number.